FREQUENTLY ASKED QUESTIONS
Questions? We've got answers.
Website stuff can sound complicated. Here are some of the questions we're asked most often.
Do I need to know anything about websites?
No. That's the whole point. You tell us about your business and what you'd like to achieve, and I'll explain everything in plain English and take care of the technical side.
Do I need to provide all the wording and photos?
Not necessarily. It's helpful if you have your own photos and ideas about what you'd like to say, but I'll help you work out what information you need and how to organise it.
Do I need my own domain name?
You'll need a domain name — that's your website's address, such as yourbusiness.com.au. If you don't have one yet, we can help you choose and register one.
Do I need hosting?
Your website needs somewhere to live on the internet. We can provide hosting for $149 per year, including the security certificate your website needs to operate securely. You're also welcome to use your own hosting.
Do I own my website?
Yes. Your website and domain belong to you. There's no lock-in. If you decide to move to another hosting provider in the future, that's completely up to you.
Can you update my existing website?
Absolutely. You don't necessarily need a new website. If your existing site has problems, needs updating or just isn't working the way it should, we can take a look and help get it sorted.
Can I make changes to my website myself?
That depends on how your website is built. We'll explain what's involved and, where appropriate, can set things up so you can make your own updates.
What if I need something that's not included in the packages?
That's fine. The packages cover the most common types of small business websites, but I can also discuss larger or more specialised websites and provide a price before doing any extra work.
Do you build online shops?
Yes. Online shops and more complex websites are possible, but they're different from our simple website packages. Tell us what you need and I'll discuss the best approach.
What happens after my website is finished?
For a simple website, there's generally nothing you need to keep paying for apart from your domain and hosting. Larger or more complex websites may benefit from optional ongoing maintenance, which I'll discuss with you.
Still not sure?
That's okay. Tell us what you're trying to do and we'll help you work it out.
Let's have a chat